Alight Solutions hiring Tax Filing Client Manager in Dallas, Texas, United States | LinkedIn (2024)

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

Senior Tax Filing Manager ( Senior Consultant ) J ob Description Oversee and manage the client delivery of tax filing , directly and indirectly , through team colleagues and managers. This role is a member of senior leadership ensuring excellence in delivery across the entire Tax Filing organization.

As Tax Filing Senior Manager duties include, but are not limited to, the following:

• Responsible for overall client delivery and satisfaction in Tax Filing.
• Point of contact and responsible to support resolving client escalations with a sense of urgency and accuracy .
• D evelopment, review, and communication of RCA completion and faciliate downstream improvement efforts .
• Monitor and audit various tasks to identify trends and process improvement opportunities .
• Identify and l ead p rocess improvement efforts in tax filing processes .
• Work with other Alight domains to (1) ensure client deliverables (2) identify and lead efforts to improve processes affecting Alight delivery .
• Communicate complex issues to clients as needed .
• Ensure timely , accurate responses are provided to clients and/or other Alight teams.
• Ensure proper TFSS representation and facilitation of client meetings . (Providing timely , accurate updates and education regarding tax filing processes and point of views ) .
• Support and provide timely research on compliance and regulatory issues. Facilitate issues requiring higher level escal a tion.
• Ensure and support compilation , report ing, and analyz ing of metrics . U se metrics to drive improvements and close process gaps .
• Resolves/ p ushes open items to resolution to align with Tax Filing point of view.
• Liaison with Client and Payroll Client teams to resolve items related to tax filing.
• Educate clients and provide subject matter expertise for payroll tax filing .
• Mentor and develop managers and colleagues, also managing performance and accountability .
• Manage Tax Filing suppliers, as appropriate , to support accurate and timely delivery.
• Support testing and implementation efforts as needed.
• Coordinate and/or provide needed training for new colleagues or processes .
• Coordinate and actively s upport SOP development, training, communication to team and maintain updates .

Education And Experience

• Minimum of 7 years’ experience in payroll tax filing and/or related field required .
• Advanced understanding of payroll t ax /payroll tax filing and/or related subject matter desired .
• Advanced understanding of payroll tax filing regulatory and legislative guidelines desired.
• Demonstrated strong verbal & written communication skills required .
• 3 + years client interaction and management required .
• 5 + years people management experience required .
• Preferred experience leading managers and/or team leads.
• Strong computer skills with current technical knowledge required .
• Payroll tax software experience required .
• Master Tax experience desired .
• ADP Smart Compliance experience desired .
• Medium l evel p roject m anagement and p rocess i mprovement exper ience highly desired .

Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible.

BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

Our commitment to Diversity and InclusionWe celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

We welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy StatementWe are an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

We provide reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

69,700 USD

Maximum :

110,600 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.