Defined Contribution Client Manager - (Virtual US)
Alight Solutions Illinois, United States
Security verification
Alight Solutions Illinois, United States
Alight Solutions Illinois, United States
3 weeks ago 45 applicants
See who Alight Solutions has hired for this role
Security verification
Save job
Welcome back
Sign in to save Defined Contribution Client Manager - (Virtual US) at Alight Solutions.
- Report this job
Defined Contribution Client Manager Are you a solutions orientated expert in defined contribution? Do you have advanced management and organizational skills? Our Story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
About The RoleThe DC Client Manager (DC CM) oversees daily operational performance for assigned clients and operations teams. They collaborate with support areas like customer care and technology, serving as the main client contact. Additionally, the DC CM supports the Senior Client Manager/Client Leader in delivering high-quality solutions and utilizes effective client communication skills.
Responsibilities
- Utilizing expert knowledge of DC to interpret complex client requirements.
- Addressing questions related to unique situations, participant inquires, client escalations and requirements.
- Driving stable and consistent delivery from internal and external partners. Using data to influence standardization and process innovation.
- Communicating, validating and managing eCAT with client.
- Managing defined contribution plans and understanding their effect on clients and participants.
- Collaborating with the Oversight & Excellence team to reduce total cost by lowering demand and improving efficiency. Also, focus on improving delivery quality.
- Communicating regularly with day-to-day client contact on delivery and projects.
Requirements
- Be an effective communicator and use influencing skills on domain and technical matters, internally and externally.
- Have proven analytical abilities and attention to detail when working with complex data.
- Be solutions oriented and have ability to report data to stakeholders.
- Have advanced management and organizational skills with ability to adapt to change.
- Be an expert with knowledge of Defined Contribution and company (or equivalent) systems.
- 3+ years in Defined Contribution and a variety of team experiences and 3+ years of coaching and leveraging work through others.
Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
44,600 USD
Maximum :
70,800 USD
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits
DISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Professional Services
Referrals increase your chances of interviewing at Alight Solutions by 2x
See who you know
Get notified about new Client Manager jobs in Illinois, United States.
Sign in to create job alert
Similar jobs
-
Client Experience Manager, Enterprise
Client Experience Manager, Enterprise
Zillow
United States
-
RCM Client Manager
RCM Client Manager
ModMed
United States
-
Client Success Manager, Retail
Client Success Manager, Retail
Bazaarvoice
United States
-
Client Manager, Retail Collaboration
Client Manager, Retail Collaboration
NielsenIQ
Bentonville, AR
-
Sales & Customer Success Manager
United States
-
Account Manager, Sales + Brand Relationships
Account Manager, Sales + Brand Relationships
breef
United States
-
Associate Account Director
Associate Account Director
Drake Cooper
United States
-
Client Manager, People + Culture
Client Manager, People + Culture
livingHR, Inc.
Providence, RI
-
Client Manager, People + Culture
Client Manager, People + Culture
livingHR, Inc.
Atlanta, GA
-
Client Manager - Insights
Client Manager - Insights
NielsenIQ
Minneapolis, MN
-
Client Relationship Manager
Client Relationship Manager
Taconic Biosciences
United States
-
Expression of Interest - Strategic Account Manager
Expression of Interest - Strategic Account Manager
Marlee (Fingerprint For Success)
United States
See AlsoAcima Benefits Plus Home -
Client Manager, People + Culture
Client Manager, People + Culture
livingHR, Inc.
United States
-
Client Relationship Manager
Client Relationship Manager
Taconic Biosciences
United States
-
Client Manager I -- Remote | WFH
Client Manager I -- Remote | WFH
Get.It Recruit - Administrative
New York, NY
-
Manager, Customer Development (Target - Remote Opportunity)
-
Client Strategy Manager, Mid-Market (East)
Client Strategy Manager, Mid-Market (East)
Attentive
United States
-
Client Marketing Manager
Client Marketing Manager
CuraLinc Healthcare
United States
-
Client Relationship Manager
Client Relationship Manager
CURION
United States
-
Expression of Interest - Enterprise Account Manager
Expression of Interest - Enterprise Account Manager
Marlee (Fingerprint For Success)
California, United States
-
Client Relationship Manager - Remote - USA
Client Relationship Manager - Remote - USA
Terminalfour
United States
-
Manager, Enterprise Center Sales & Support
Brightspeed
Charlotte, NC
-
Senior Client Experience Manager
Senior Client Experience Manager
Chexology
New York, United States
-
Client Service Manager
Client Service Manager
John Hanco*ck
Massachusetts, United States
-
Account Manager (Part Time)
Account Manager (Part Time)
Paylode
United States
-
Senior Dealer Success Manager
Senior Dealer Success Manager
Upstart
United States
-
Client Strategy Manager, Enterprise
Client Strategy Manager, Enterprise
Attentive
United States
People also viewed
-
Assistant Client Manager - Remote | WFH
Assistant Client Manager - Remote | WFH
Get It Recruit - Hospitality
Tampa, FL
-
Manager, Account Management
Manager, Account Management
Absorb Software
United States
-
Client Retention Manager(Martech and SaaS)
Client Retention Manager(Martech and SaaS)
Remotivate
United States
-
Client Retention Manager(Martech and SaaS)
Client Retention Manager(Martech and SaaS)
Remotivate
United States
-
Customer Support Sales Manager
Customer Support Sales Manager
New York Pilates
New York, NY
-
Customer Success Manager - Global Accounts
Customer Success Manager - Global Accounts
UserTesting
United States
-
Client Relationship Sales Manager
Client Relationship Sales Manager
The Brundidge Agency at InsuraTec
United States
-
Manager, Client Analytics
Manager, Client Analytics
Included Health
United States
-
Client Manager, Commercial Lines (1877)
Client Manager, Commercial Lines (1877)
United States
-
Client Manager - New York
Client Manager - New York
Nava Benefits
New York, NY
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub