Learning Management System Manager at Alight Solutions LLC | The Muse (2024)

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

About the role

We are looking for an experienced Learning Management System (LMS) Manager to join our Talent Development team and oversee our LMS administration, including configuration, maintenance, and support, as well as ensuring the alignment of the LMS with the Strada's learning strategy and goals.

As an LMS Manager, you will plan, coordinate and partner with Talent Development and Talent Operations for LMS governance, release activities, learning content planning, tracking, curation, and reporting from an L&D perspective.

You will also collaborate and consult with various stakeholders across the organization to identify learning needs, create engaging and effective learning solutions, and monitor and report on the learning outcomes and impact utilizing and leveraging the LMS and tool features.

This is a global role that requires excellent communication, project management, and problem-solving skills, as well as a strong knowledge of learning and development best practices and trends.

Responsibilities

• Partner with Talent Operations to manage the day-to-day operations of the LMS, including but not limited to, user management, course creation and assignment, content upload and update, system integration and testing, troubleshooting, and technical support.
• Ensure the LMS is compliant with the company's policies, standards, and regulations, as well as the latest security and accessibility requirements.
• Develop and implement LMS policies, procedures, and guidelines, and provide training and guidance to LMS users, administrators, and instructors.
• Work closely with the HR Talent Development team and other business units to understand the learning needs and goals of the company, and design and develop effective and engaging learning solutions and recommend enterprise strategies that meet the needs of diverse and global learners.
• Evaluate the effectiveness and impact of the learning programs and platforms, providing regular reports and feedback to management and stakeholders.
• Support external vendor and content management strategy to ensure globally relevant content and learning experiences are available for Strada employees.
• Research and recommend new features, functionalities, and enhancements for the LMS, and stay updated on the latest learning and development trends and technologies.
• Maintain oversight of LMS to ensure best practice in system management and tool integrations.
• Manage the LMS budget and vendor relationships, and negotiate contracts and service agreements in partnership with procurement/finance as needed.
• Supervise and mentor the Talent Operations team, providing feedback as appropriate.

Qualifications

• At least 5 years of experience in managing and administering LMS platforms, preferably in a global and large-scale organization.
• Experience in designing, developing, implementing, and evaluating learning programs and solutions, using various instructional design models, methodologies, and tools.
• Proficient in using e-learning authoring tools, such as Articulate, Captivate, or similar.
• Knowledge of learning and development best practices and trends, such as blended learning, microlearning, gamification, adaptive learning, skill-based training etc.
• Knowledge of learning and development global standards and regulations, such as SCORM, xAPI, AICC, GDPR, etc.
• Excellent communication, presentation / facilitation, and interpersonal skills, with the ability to work effectively with diverse and global teams and stakeholders.
• Excellent project management, organizational, and problem-solving skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
• Learning and development certifications, such as CPTM, CPLP, CPTD, CTP, or similar, are preferred.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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